[BDS-17543] XBox Client cannot connect to remote Dedicated Server

Updated Server to 1.19.21.01.
Xbox Clients Can't connect while showing Version number 1.19.2101.70 in Xbox App (Error: Cannot Connect Outdated Server)
Windows Client matches and can connect

Xbox can connect to LAN server locally.
Xbox does not allow adding remote custom servers through traditional method of changing DNS settings.

Comments 5

migrated 2022-08-25T16:26:41Z

After more troubleshooting I've updated the ticket to be more concise. What I thought was just a simple version match issue I've now been able to confirm this is not the case. Problem description is now updated with my findings.

migrated 2022-08-31T14:27:32Z

Does 3rd party servers like for example "The Hive" cause similar issue when connecting?

This ticket will automatically reopen when you reply.

migrated 2022-08-31T16:31:11Z

It seems to have resolved now after you fixed the switch issue. But in answer to your question Xbox users were able to join "The Hive" or other featured servers but the screen to add a custom server did not pop up per usual after changing DNS settings. As I said. It seems to be working now. But certainly was an issue before for a couple days.

migrated 2022-09-02T13:45:57Z

Closing as per comment above.

Thelarrikin 2022-10-09T03:39:47Z

I am now getting the same issue after updating to 1.19.30 and .31, connection fails from PC, Switch, and from same-PC with loopback exemption in place.