both my kids ipads won't open the app after the latest update. after trying to open you get the mojang logo then white screen, then you are back on the menu page of the ipad.
it's been 5 days now and my kids have created a significant world that they can't access, please help. I've tried closing the world, the app, closing down the ipad. letting it sit for a day off. any suggestions before I have to reinstall and start again, and break my kids hearts!
Comments 3
⚠️ Please do not mark issues as private, unless your bug report is an exploit or contains information about your username or server.
Thank you for your report!
However, this issue is Invalid.
This is related to a different version of Minecraft. Use one of the links below to go to the correct project.
– Minecraft: Java Edition — PC, Mac and Linux
– Minecraft: Console Edition — Xbox 360, Playstation and Wii U
– Minecraft: Bedrock Edition — Android, iOS, Windows 10, Xbox One and Nintendo Switch
Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – 📖 Game Wiki
⚠️ Please do not mark issues as private, unless your bug report is an exploit or contains information about your username or server.
Thank you for your report!
However, this issue is Invalid.
This is related to a different version of Minecraft. Use one of the links below to go to the correct project.
– Minecraft: Java Edition — PC, Mac and Linux
– Minecraft: Console Edition — Xbox 360, Playstation and Wii U
– Minecraft: Bedrock Edition — Android, iOS, Windows 10, Xbox One and Nintendo Switch
Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – 📖 Game Wiki
⚠️ Please do not mark issues as private, unless your bug report is an exploit or contains information about your username or server.
Thank you for your report!
However, this issue is Invalid.
This is related to a different version of Minecraft. Use one of the links below to go to the correct project.
– Minecraft: Java Edition — PC, Mac and Linux
– Minecraft: Console Edition — Xbox 360, Playstation and Wii U
– Minecraft: Bedrock Edition — Android, iOS, Windows 10, Xbox One and Nintendo Switch
Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – 📖 Game Wiki