Hello Mojang, I want to comment on a problem.
Before I start I wanted to thank you for creating Minecraft, it's the best game I've ever played, it's creative, there are adventures...it's great, you guys did a great job.
I wanted to tell you that when I open Minecraft Preview, I get the error code: 0x803F8001, telling me that I can't play it because I'm not signed in to the Microsoft Store, but I have my account signed in to this service. I don't know what I should do to be able to test it.
I've tried restarting the game, repairing it, and removing it from the xbox app, but still the same.
When the app was at version 1.19.30 in Minecraft Preview it let me in but now at 1.19.40 it doesn't. Thank you for your time and patience, Greetings to your team. 👌
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Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.
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Hi
Have you tried repairing Microsoft Store?
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