mojira.dev
MC-129906

Game Crash On Start

When I press the "PLAY" button game launches, a white screen comes and game crash. It says "An unexpected issue occurred and the game has crashed. We're sorry for the inconvenience."

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kumasasa

Thank you for your report!
However, this issue has been temporarily closed as a Awaiting Response.

We do not have enough information to find the cause of this issue.

In case of a crash please add the file [.minecraft/launcher_log.txt|http://hopper.minecraft.net/help/finding-minecraft-data-folder] to this ticket.
If there is no crash log, please follow that guide.

Once attached, the report will be reopened automatically.

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kumasasa
#
# A fatal error has been detected by the Java Runtime Environment:
#
#  EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x0000000060d20f92, pid=12640, tid=11512
#
# JRE version: Java(TM) SE Runtime Environment (8.0_25-b18) (build 1.8.0_25-b18)
# Java VM: Java HotSpot(TM) 64-Bit Server VM (25.25-b02 mixed mode windows-amd64 compressed oops)
# Problematic frame:
# C  [nvoglv64.dll+0xc20f92]
#
# Failed to write core dump. Minidumps are not enabled by default on client versions of Windows
#
# An error report file with more information is saved as:
# C:\Users\Lenovo\AppData\Roaming\.minecraft\hs_err_pid12640.log
#
# If you would like to submit a bug report, please visit:
#   http://bugreport.sun.com/bugreport/crash.jsp
# The crash happened outside the Java Virtual Machine in native code.
# See problematic frame for where to report the bug.
#

This is a crash with the Java Virtual Machine (JVM) and thus outside the scope of the game. Your report indicates nvoglv64.DLL is causing the crash, which is an nvidia library. You likely have to update your graphics drivers.

This is a technical support issue; this site is for bug reports only. We do not have the resources to provide you with technical support.
Please contact the community support, linked below.

Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – 📖 Game Wiki

Mert Kemal

(Unassigned)

Unconfirmed

crash

Minecraft 1.12.2

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