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MC-164379

minecraft launcher will not open

every time I try and click Minecraft launcher, it will start loading, then disappear. I am 100% sure this is not normal. I have tried everything from uninstalling it and reinstalling it with a new launcher from the Minecraft website. when downloaded and filed as an application, it still won't show up anywhere in the task manager. I have has special help from I.T but they can't figure it out. everything is updated (java, minecraft, and my pc) please help soon, I just want to play Minecraft.

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Comments 10

We do not have enough information to find the cause of this issue.

Please attach the full launcher log found in [minecraft/launcher_log.txt|http://hopper.minecraft.net/help/guides/finding-minecraft-data-folder/].

This issue has been temporarily closed as Awaiting Response. Once the requested information has been delivered, the report will be reopened automatically.

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the launcher wont even open, i can't open the link given

If there is no launcher_log.txt file, please attach the nativelog.txt file if one exists.

cannot find the nativelog, but there is launcher_log

for some reason, the Minecraft launcher does not appear in task manager, whilst all other apps do. this is the reason I cannot open it, I just don't know how to fix it.

cannot find the nativelog, but there is launcher_log

Then please attach that launcher log here.

how do i attach it?

 

Just use the "Attach files" button on top of this page.

hey, i found something that gave me the ability to open it, thanks for all the help

nathan koll

(Unassigned)

Unconfirmed

(Unassigned)

1.14.4

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