Install Minecraft Java edition from https://my.minecraft.net/en-us/store/minecraft/#owned (Download for Windows)
Install in default location C:\Program Files (x86)\Minecraft Launcher with default options.
Logon into Minecraft Launcher.
Click Play.
Expected: game starts.
Actual result: launcher respawns, game does not start, and reports a crash.
Notes.
I do not find a .dmp location, but I suspect is GPU related.
Near MinecraftLauncher.exe appears a libcef file, debug.log, with the following content:[1026/092345.378:WARNING:dns_config_service_win.cc(669)] Failed to read DnsConfig.
[1026/092345.410:ERROR:browser_gpu_channel_host_factory.cc(103)] Failed to launch GPU process.
[1026/092350.379:WARNING:dns_config_service_win.cc(669)] Failed to read DnsConfig.
[1026/092355.380:WARNING:dns_config_service_win.cc(669)] Failed to read DnsConfig.
[1026/092400.382:WARNING:dns_config_service_win.cc(669)] Failed to read DnsConfig.
[1026/092405.383:WARNING:dns_config_service_win.cc(669)] Failed to read DnsConfig.The line related to the GPU process makes me think is something wrong with the GPU process (high DPI? unsupported GPU?).
The Microsoft Store version starts and run without any trouble.
The libcef used inside the game is branch 3163, which is very old. Not sure if relates with the bug, but it might be without certain patches and fixes.
Most likely if there is an option to make the launcher start the cef part with --disable-gpu, --disable-gpu-composition etc. I would try it, but I don''t know if these are exposed somewhere - even manually edition some config file.
Linked issues
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violine1101
The issue still persist with the latest downloaded launcher from your website.
About your comments:
There is no subdirectory crash-reports/ nor launcher_log.txt file.
The only thing after crash that appears is an empty debug.log file (created by libcef.dll), in the installation directory (tested just now with default installation in D:\Minecraft, downloaded Java for Windows version 1,14,0).
Versions:
Launcher 2.1.5964 (2d12ae3b04458774a644a7bb7a3745a624f3ce46)
Bootstrap 601 (eb0baaa31a32c94aa60c82dca8abf285b476f18c)
UI 1314 (373b9dfcd01a47d4a56a375fc8698326d8398671)
The option for automatic sending crash reports to Mojang is activated. You should see the uploaded crash files on your server.
I suggest you to reopen the issue, or to pinpoint me perhaps to some custom options that might help. I would try to run this under WinDBG, but not having the PDB symbols (or the crash being inside Java VM which I have no experience with) limits me on showing at least a meaningful callstack.
Uriel Salischiker
Can you also include the whole log, you can attach it here
What does it means the whole log? I specified in the comment #2 there is no log among those asked in comment #1.
Is there any other log file you want me to attach here?
Uriel Salischiker
You said you had one called debug.log
"The only thing after crash that appears is an empty debug.log file"
The debug.log obtained last time is empty. The content of the first one is in the comment #1.
violine1101
Is there a file with a name starting with hs_err_pid in your .minecraft folder? If so, can you attach that here?
This issue has been temporarily closed as Awaiting Response. Once the requested information has been delivered, the report will be reopened automatically.
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Will check as soon as I will get back to the computer.
Meanwhile, I am thinking: can it be related to username? The Windows user name where I have this error is Ştefan (U+015E Latin Capital Letter S With Cedilla). Maybe there is some IPC code that does not translate correctly between unicode and ANSI, fails to compose some string etc. ? Can this be a cause?
violine1101
Yes, certain characters in your Windows user name will cause the game to crash. I'm not sure whether 'Ş' is one of those characters though.
Nevertheless, here's a guide about how you can circumvent that: https://minecraftirc.net/support-articles/windows/special-characters/
Please report back whether that worked.
I am confirming the username renaming from Ştefan to stefan fixes the issue.
So I guess Minecraft should consider using SIDs instead of usernames, or Unicode for handling paths.
violine1101
As far as I'm aware, this is an issue that Java is responsible for and cannot be fixed by Minecraft, at least that is the case for user names containing an exclamation mark.
We do not have enough information to find the cause of this issue.
Please attach the crash report found in
[minecraft/crash-reports/crash-<DATE>-client.txt|http://hopper.minecraft.net/help/guides/finding-minecraft-data-folder]here.If you cannot find a crash report, please attach the full launcher log found in
[minecraft/launcher_log.txt|http://hopper.minecraft.net/help/guides/finding-minecraft-data-folder/].This issue has been temporarily closed as Awaiting Response. Once the requested information has been delivered, the report will be reopened automatically.
Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – 📖 Game Wiki