This is the same post but with other stuff.
I tried the links that a helper sent me but it didn't work.
I even tried the %APPDATA%/.minecraft but it also didn't work
I hope you guys will understand this explanation
When i want to play a version with the new loading screen (loading bar) it will freeze at the last 10% or 20%. And then if i click once or twice it will lose connection FORCING me to close the game.
If I click "Wait for the app to start working again" It won't do anything.
And if i close minecraft it will stay at the launcher and a message will pop up:
ERROR
The game has crashed
An unexpected problem has occured, Sorry for that!
I'm really sad that i can't play with my friends or alone on the new versions.
Oh also I forgot to mention that the versions with the old loading screen for example 1.12 will load without a problem. The helpers did try to help me but it didn't work. I really hope you will help me this time or fix it! 😃
It would be nice if you would hurry up with that!
But I'll be patient!
I hope you're gonna help me
Thanks for the support!
Minecraft User
Thank you for your report.
However, your ticket has been resolved as incomplete.
We are unable to diagnose your issue due to the lack of proper debug information. Please review the guidelines before reporting issues.
In case of a game crash, please also attach the crash log from
[minecraft/crash-reports/crash-<DATE>-client.txt|http://hopper.minecraft.net/help/finding-minecraft-data-folder].Reminder: For technical support please use the Mojang Support Center.