Have downloaded and run use both latest .msi and .exe installer files today 18 April for Windows 10 x64. All 10+ attempts to install end up with the same "Unable to update the Minecraft Runtime Environment" message after a long pause.
-The local, Administrator user account was created today and no other software has been installed.
-No version of JRE has been, or is, installed on this laptop.
-Have tried installing by double-click and by Run as Administrator. no difference.
-The log file always results in "[Error: 2020-04-18 02:37:33.1836062: UpdatePistonComponent.cpp(50)] Piston update failed!"
The log file shows that multiple Java-related files (e.g. javaws.jar, jvm.dll, npdeployJava1.dll) timed out while downloading. By using the failed download URL from the log file the files can all be manually downloaded though. Hmmmm. suspicious.
-The other posts on this same message appear unhelpful so we've done a new one.
Environment
-cannot verify the minecraft version. Java Edition for Windows version was download today from https://www.minecraft.net/en-us/download/
-Windows 10 Pro, x64, Version 1903, Build 18362.592
-HP ProBook, Intel Core i7-7500 7th Gen CPU, 8 GB RAM, 220GB SSD with 70% free
-C: is the only usable disk and ALL files reside on C:. there is a D: but it's for Recovery and not used by us.
-local Administrator account used
-No version of JRE has been, or is, installed on this laptop . We have downloaded two JREs: JavaSetup8u251.exe, jre-8u251-windows-x64.exe
Attachments
Comments 4
every re-install attempt also gets:
[Error: 2020-04-18 03:49:08.2445236: PistonUpdate.cpp(314)] Some downloads failed, update will not proceed.
[Error: 2020-04-18 03:49:08.2464352: UpdatePistonComponent.cpp(50)] Piston update failed!
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.version files shows "2.1.13827"