[MC-204324] Sorry, unable to start Minecraft. Please check your configuration

I just purchased MC yesterday and when I try to play on "latest release" and "latest Snapshot" it shows this all the time..."Sorry, unable to start Minecraft. Please check your configuration"

Linked issues

duplicates 1

MCL-15509 We are sorry! Check your connection and try again Resolved

Attachments

Comments 3

FivesBlue 2020-11-06T06:08:19Z

Can you include a crash log, or a screenshot/video of the error occurring?

robbage 2020-11-06T06:14:58Z

This is a duplicate of MCL-15509

Please follow the instructions in that report.

Rafael Pimenta 2020-11-07T09:41:22Z

I just added the screenshot

but if my minecraft doesn't work is there any way to get a refund?