Hey there!
This looks to be a technical support issue and the bug tracker does not handle these types of problems. Instead, I'd highly recommend contacting Mojang Support in order to get your issue resolved.
Mojang Support - https://help.minecraft.net/hc/en-us/requests/new
Reporter: Joshua Reyna
Assignee: (Unassigned)
Created: 2020-12-03T04:25:21Z
Updated: 2025-03-10T14:52:18Z
Resolved: 2020-12-03T07:25:16Z
ADO:
Confirmation Status: Unconfirmed
Area:
Mojang Priority:
Category: (Unassigned)
Labels:
Affects Versions: 1.16.4
Fix Versions:
Retrieved 2026-02-12T11:43:39Z
Hey there!
This looks to be a technical support issue and the bug tracker does not handle these types of problems. Instead, I'd highly recommend contacting Mojang Support in order to get your issue resolved.
Mojang Support - https://help.minecraft.net/hc/en-us/requests/new