I have tried opening the window numerous times and it isn't responding. I get stuck at a gray screen. I have even tried rebooting my computer and it doesn't need any updates so this might be a bug on your end.
Linked issues
duplicates 1
Comments 2
Thank you for your report!
We're tracking this issue in MCL-11992, so this ticket is being resolved and linked as a duplicate.
That ticket has already been resolved as invalid, which means this is a technical support issue. Please take a look at the parent ticket (MCL-11992) and see if a solution is provided there.
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migrated
This appears to be a duplicate of MCL-11992, which hasn't yet been resolved. If you have any additional information to provide regarding this issue, feel free to comment on the parent ticket. If you feel that this issue is affecting you, feel free to vote for the duplicated ticket, to give Mojang a basic idea of how many people are impacted by the problem. Just to further inform you, this will not determine how quickly the bug gets handled or fixed.