I was given Minecraft Java Edition as a birthday gift with a Amazon code to download the game, but have been unable to launch it. I have downloaded it, uninstalled and re-downloaded it. Rebooted several times. Removed my firewall and uninstalled malware detectors. Always, the same fault. The opening screen appears on my monitor, but when i double click to start a game, a red box with mojang comes up and the system get stuck approx 95% along the processing bar. I have waited for 10minutes to overnight for a game to open.
If I force-quit the program, a fault 0 code appears.
Please help or refund my money.
Sam
Related issues
Comments
migrated
Sorry to hear that. This sounds like a dupe of MCL-6550.
This is a technical support issue; this site is for bug reports only. We do not have the resources to provide you with technical support.
Please contact Community Support for assistance and refer to this ticket (e.g. "I have reported this issue on Mojira as MC-XYZ.").
Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki