Hi, my 11-year old son was using my Microsoft account to play Minecraft Java edition and when I changed the password, my son was logged-out. Now strangely, although attempting an uninstall/reinstall multiple times, we cannot get the launcher to load. I asked my son to try logging-in through his own Microsoft account and re-purchase the item. Still can't get the launcher to execute, we tried the following:
-Uninstall/repurchase under different account/reinstall MC Java Edition .
-restart the computer
I have now requested a refund of 26.95 USD to Mojang AB through Paypal and expect a full refund. Thank you for your attention.
Linked issues
Comments 1
Thank you for your report!
We're tracking this issue in MCL-16538, so this ticket is being resolved and linked as a duplicate.
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