When there are more than 2 users on the server, it crashes. I don't think it's because of the GB, but when the server was1.16.5, it was good, with no lag, but when it was upgraded to1.17, the server lag increased, and only 1 person can play flawlessly.
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Check MC-219639 Mojang requires reports without modifications, vanilla servers, no optifine, etc.