I am trying to get Minecraft Java for MacOS but I keep getting an error and says to contact support. Do you know what is happening? I want to purchase it, but it keeps failing. Thanks
Linked issues
duplicates 1
Comments 3
This appears to be an account / payment related issue and the bug tracker does not have access to the appropriate resources to help you with this problem. Instead, please contact Mojang Support in order to receive assistance, regarding your concern.
Thank you for your report!
We're tracking this issue in WEB-5132, so this ticket is being resolved and linked as a duplicate.
If you would like to add a vote and any extra information to the main ticket it would be appreciated.
If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.
Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki
-- I am a bot. This action was performed automatically! The ticket was resolved by one of our moderators, and I left this message to give more information to you.
I'm having the same issue on a PC!