mojira.dev
MC-240563

New launcher causes computer to crash when starting Minecraft

I'm not sure whether this counts as a "bug" or not, but I decided I should at least try to report this issue here so it is known.

When attempting to launch Minecraft: Java Edition (via the new launcher), when the game is close to loading up, my computer shows an error screen and is then forced to reboot to fix whatever caused it.

I contacted Windows support about this and they gave me steps to try and fix this, which ultimately failed. Also, when I was talking to them, they mentioned this could be caused by a "compatibility issue."

I re-downloaded the legacy browser for Windows 7/8, and it works fine and launches the game without crashing my computer.

I'm not sure why this is happening, as the first few times I launched Minecraft: JE with the new launcher it worked fine without issue.

Comments 1

Thank you for your report!
However, this issue is Invalid.

This is related to a different project. Use one of the links below to go to the correct project.
Minecraft: Java Edition — Windows, Mac, and Linux
Minecraft Launcher — Bugs about the Minecraft Launcher specifically
Minecraft: Bedrock Edition — Gear VR, iOS, Android, Windows 10 (from the Windows store), Xbox One, Windows 10 Mobile, Fire TV, Nintendo Switch, and PS4
Minecraft Earth — AR Compatible Devices
Minecraft Dungeons — Action-adventure title set in the Minecraft universe

Please don't forget to search for an existing issue matching yours in the appropriate project before raising a new one.

Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – ✍️ Feedback and Suggestions – 📖 Game Wiki

Tarik Elkarib

(Unassigned)

Unconfirmed

(Unassigned)

1.17.1

Retrieved