[MC-241089] I can't open minecraft

I can't open my minecraft game. I also have problem with the new launcher.

Linked issues

duplicates 1

MCL-20384 Launcher won't launch after upgrade Resolved

Comments 9

Dobbybro17 2021-11-10T12:32:18Z

Could you describe the problem?

Birgit Spikkeland 2021-11-10T17:46:58Z

We have had two problems. The first is the upgrade of Minecraft Launcher. We mangade to install it, but it won't run. Then the migration of the Mojang account and Microsoft happened. We manged to migrate the account, but when I go into the minecraft.net- it seems as if it is not registered that I already have bought a minecraft java version. It is installed, but when I start the program it won't run. Was this an answer to your question?

Arisa Bot 2021-11-10T17:55:16Z

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Dobbybro17 2021-11-10T21:19:53Z

This seems like a duplicate of MCL-20384, which is currently unresolved.

Birgit Spikkeland 2021-11-11T19:24:38Z

Yes, I agree. It seems like the same problem. Do you have an idea about how long it will take to solve this problem? Are you working on it?

Best regards, Birgit.

Dobbybro17 2021-11-11T21:18:27Z

Sorry, but I don't know how long it will take to fix. I'm not with Mojang, so I don't know anything about that process.

Birgit Spikkeland 2021-11-12T14:34:01Z

Ok.. Is there somewhere else I should report this problem?

Dobbybro17 2021-11-14T02:32:40Z

I think you should report it in the Launcher bug page (https://bugs.mojang.com/projects/MCL/issues/])

Arisa Bot 2021-11-19T07:15:11Z

Thank you for your report!
We're tracking this issue in MCL-20384, so this ticket is being resolved and linked as a duplicate.

If you would like to add a vote and any extra information to the main ticket it would be appreciated.

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