unable to play (just downloaded game)

Put the summary of the bug you're having here

What I expected to happen was...: start playing game for the first time
Describe what you thought should happen here

What actually happened was...: in your words..."uh ohh, it looks like the game has crashed! Sorry for the inconvenience!!""
Describe what happened here

Steps to Reproduce:
1. Put a step by step guide on how to trigger the bug here
2. ...download game
3. ...click PLAY