[MC-264937] ekm: Realms service error (500/500) Internal Server Error

Everyone could not connect to Java Realms, realms configuration in-game client, or realms configuration on minecraft.net(web browser). It started around GMT+1 10:53PM 2023/08/18

"ekm: Realms service error (500/500) Internal Server Error" would show up.

Linked issues

duplicates 1

REALMS-11474 Cannot connect to some realms. ekm: Realms service error (500/500) Internal Service Error Resolved

Attachments

Comments 2

peashooter 2023-08-22T16:00:06Z

this is a technical support issue

[MOD] Greymagic27 2023-08-25T18:42:53Z

Thank you for your report!
We're tracking this issue in REALMS-11474, so this ticket is being resolved and linked as a duplicate.

If you would like to add a vote and any extra information to the main ticket it would be appreciated.

If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.

Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki