mojira.dev
MC-296831

Game freezes before opening and on title screen

When I try to open the game from the Launcher, the game opens, but the screen freezes on either the title screen, the MOJANG loading screen (screenshot attached), or is a fully black window. If it freezes on the title screen, I can click the buttons for Singleplayer, Multiplayer, etc., but it only makes the sound. It seems the user interface is intact and when I click where the buttons would be, the sound associated with the button does indeed play, but the screen is still on the title screen. I’ve tried entering and exiting full screen, closing the app and trying again, restarting the computer, checking the Microsoft Store and Minecraft Launcher for updates, and searching the bug report and internet for advise. None of these options have helped. The same bug has happened on Minecraft Bedrock Edition, but it was more consistent on Java. I am playing on a new computer without any other applications open on Windows 11. I launched the game from the Minecraft Launcher.

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Comments 1

We do not have enough information to find the cause of this issue.

Please force a crash by pressing F3 + C for 10 seconds while the game is running and attach the crash report (minecraft/crash-reports/crash-<DATE>-client.txt) here.

This ticket is being temporarily resolved as Awaiting Response. Once the requested information has been delivered, the ticket will be reopened automatically.

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C Stone

(Unassigned)

Unconfirmed

(Unassigned)

1.21.5

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