mojira.dev
MC-299655

java doesn't open and is likely corrupted out of the installer

it doesn't install right and doesn't run,

symptoms: the launcher when uninstalling it to reinstall won’t let you uninstall unless you get rid of the bad files left behind for some reason which includes all java stuff

java won’t open or give error codes although installing the launcher 80073CF6 will appear and i think a similar one on xbox as well

roblox will install on both stores just fine so it is all Minecraft

i have the launcher up after some uninstalling troubleshooting but won’t let me play java and still thinks it is running and have to force close it

no other files are installed

if you want to look at the files you are more than welcome too, it is for windows 10 and that is all you realistically need to know

Environment

Device Name DESKTOP-2BFFGHR
Processor AMD Ryzen 5 5600G with Radeon Graphics 3.90 GHz
Installed RAM 32.0 GB (31.9 GB usable)
Storage 447 GB SSD KINGBANK KP330
Graphics Card AMD Radeon RX 7600 (8 GB)
Device ID ACF9640B-BA9C-4C61-B3FA-4ABDBF942110
Product ID 00330-53699-13195-AAOEM
System Type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display

Comments 5

Thank you for your report!

However, this issue has been temporarily closed as Awaiting Response.

Do you experience this issue on a difference device?

This ticket will automatically reopen when you reply.

Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki

i don’t have any other computers so i can’t test that

i found the issue, MSI afterburner is not a fan

i had no idea afterburner was the issue, i didn’t even know it could

This issue is Invalid for being a technical support issue, because it is caused by MSI afterburner.

charles sator

(Unassigned)

Unconfirmed

(Unassigned)

1.21.7, 25w31a

Retrieved