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MC-301204

NOT Resolved. Java Edition – custom skins not showing (only Steve/Alex)

Hello,

I bought a licensed Minecraft: Java Edition a few weeks ago, uploaded my skin — everything worked. Yesterday I accidentally launched an old pirate launcher, then reinstalled the game. Since then, the client always shows only default skins: for me it’s Alex/Steve, and on servers everyone is default too.

My skin is set in the profile, the profile page shows it, and the textures URL returns a valid PNG. No auth errors appear in the logs.

Account / profile:

  • Microsoft/Xbox account: NineSword1472

  • Minecraft profile name: SkulkNinja

  • UUID: a44d8e85ac3a48b3b8920eba094419b9

Environment:

  • OS: Windows 7 x64

  • Java: Eclipse Adoptium 17.0.1

  • Launchers: Official launcher and MultiMC 0.7.0-4235

  • Game versions: 1.20.4 (vanilla and with Fabric Loader 0.17.2)

  • Domain resolution looks normal:

sessionserver.mojang.com → 13.107.246.77
textures.minecraft.net → 13.107.246.77
api.minecraftservices.com → 13.107.246.77

What happens:

  • In singleplayer and on servers my character is default (Alex/Steve).

  • On servers, all other players also appear as default.

  • On the website the profile shows my uploaded skin; the direct texture link opens fine.

What I already tried (no effect):

  • Sign out/in in the launcher, remove and re-add the Microsoft account.

  • Full reinstall: delete .minecraft, caches and assets, clean instances in MultiMC, reinstall the official launcher.

  • Run fully vanilla (no mods, no Fabric).

  • Checked hosts (no entries for these domains), flushed DNS, tried different DNS.

  • Disabled any proxies/traffic interceptors; launched without proxy parameters.

  • Rebooted PC; tested across different launchers.

I can provide:

  • latest.log with successful connections to sessionserver and minecraftservices and no auth errors.

  • launcher_accounts.json (tokens redacted).

  • In-game screenshots (I appear as Alex/Steve) and a profile screenshot showing my skin.

  • The PNG skin file itself.

Expected behavior: the client should display my custom skin and other players’ skins.
Actual behavior: only default skins are displayed.

This looks like a cache/flag issue on the profile or the record the client pulls textures from. Please check my profile/skin on your side and advise what should be reset or how to fix so the client picks up custom skins again.

Thanks.

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aterimatao

(Unassigned)

Unconfirmed

(Unassigned)

1.21.8

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