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MC-301737

Minecraft disappeared from account

I fired up the minecraft launcher, I’ve not played since around christmas last year. it loaded up, I was logged in already, and I played for a few hours. Then some little red banner popped up at the bottom of the screen. It said “Click here to logout and complete migration” and had the date July 22 on it, I don’t remember the exact words. I clicked it, figured maybe this old launcher is just old., but then when I logged back in. It only offers demo. Now I did absolutely migrate. I played minecraft around christmas of last year, and for several hours today. So clearly i have an account. I logged into my hotmail microsoft account in case I had accidentally migrated it there instead of my main gmail account,. but not there either. My main gmail account is where I migrated, as it was the same email that I had my minecraft.net account with.

I tried to file a ticket but, apparently the AI is not very intelligent, it keeps sending me boilerplates saying “we can’t help with migration, sorry” except I don’t need help with my migration I already did that. If I didn’t I’d not have been able to play back when my cousin was here over christmas, and I would not have been able to play today. I also have NO other microsoft accounts, so I don’t know what is going on with this. I’d just like my game back cos, it should not disappear. I did not think to screen shot the original red banner cos I didn’t think to. this second red banner keeps popping up now for some reason also. It does not go to anything about mojang accounts so it’s kind of weird that it is even showing up, (which I really don’t need information about anyhow, since I DID migrate already, years ago, cos the migration email I STILL have I remember I got on my birthday july 23 and i began the migration when I got home after dinner) Anyhow. I don’t know. This is just not cool. Been a while since I’d played and I wanted to get back into my nearly decade old world for a bit of nostalgia and only got a few hours out of it. anyhow any help would be keen. Thanks.

Environment

Windows 11 -

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Robin Fussell

(Unassigned)

Unconfirmed

(Unassigned)

1.21.8

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