rail car's jumping track and have already been reported but unresolved for 10 MONTHS !!!

I am sick and tired of Microsoft Windows buying out the small guy’s intellectual property and then treating in like trash , for example. YOU DON’T LET A PROBLEM SIT FOR 10 MONTHS…. Get the issues resolved with your LAZY ASS ENGINEERS AND MANAGERS, GET OFF YOUR ASSES AND MAKE SURE ISSUES ARE RESOLVED WITHIN A MONTH. THAT is what your asses are paid for.