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I keep trying to log on and play the game on my macbook air but it keeps crashing and going off but my friend Tia has a macbook air and she can get onto minecraft easily 😞

Comments 2

Thank you for your report.
However, your ticket has been resolved as incomplete.

We are unable to diagnose your issue due to the lack of proper debug information. Please review the guidelines before reporting issues.
In case of a game crash, please also attach the crash log from [minecraft/crash-reports/crash-<DATE>-client.txt|http://hopper.minecraft.net/help/finding-minecraft-data-folder].

Reminder: For technical support please use the Mojang Support Center.

I recommend deleting minecraft and redownloading it from minecraft.net
While some of your worlds may be deleted, I suggest copying them all into another folder before you delete the game

Erin

(Unassigned)

Unconfirmed

Minecraft 1.8.1

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