[MC-80192] cant play launcher wont connect to my internet and when i play offline on a world it quits me out and goes back to launcher

when open launcher i can only play offline and when i play offline every world i play on crashes and minecraft goes back to launcher

Linked issues

duplicates 1

MC-34749 Hopper: java.lang.IllegalStateException: failed to create a child event loop - Caused by AntiVirus / Firewall software Resolved

Attachments

bug report.txt

Comments 6

kumasasa 2015-05-09T08:17:31Z

Antivirus software, parental control, malware issue

erin harvey oconnor 2015-05-09T10:06:23Z

i still cant play it are you in the middle of fixing it or doing something because i just want to know should i wait or should i reinstall because it said it was downloading runtime then it said i should reinstall the game

kumasasa 2015-05-09T10:12:17Z

This is a technical support issue; this site is for bug reports only. For technical support please use the Mojang Support Center.

erin harvey oconnor 2015-05-09T10:25:18Z

its working now thx

erin harvey oconnor 2015-05-10T10:10:26Z

its not working again and i cant find how to contact mojang support center

Deleted account 2015-05-10T10:11:12Z

Use the link in @unknown's comment above, choose Minecraft, then click on the first link on that page.