I know this has already been submitted, but the original has been marked as "Works as Intended", which I'm pretty sure is not.
When you have levitation, hitting the ceiling and hitting shift once then holding will allow you to glitch through the ceiling.
This can be a map-breaking bug, as say you have a levitation parkour in a room, the player can easily get out and break the map.
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But the state is incorrect.
Then don't report it again, regardless of the state of the other ticket.