Hello!
I contacted you earlier today regarding a specific issue.
The problem is that when I try to link my Microsoft account within the copy of Minecraft Dungeons 2
I purchased on Steam, absolutely nothing happens.
And no, it is not an issue with my internet connection, file integrity, or anything of that sort;
the problem lies specifically within the game itself.
I have been trying to resolve this for about 10 hours now and have concluded that it is a developer error.
I found the game's event log and discovered the following message: "[0930/163705.432:ERROR:gpu_init.cc(426)] Passthrough is not supported, GL is disabled".
Could you please forward this to the developers?
And yes, I would like you to send this message directly to the developers as soon as possible.
Please! What if the whole problem lies precisely in this?
Comments 3
We do not have enough information to find the cause of this issue.
Please record a video of this happening and attach it to this report.
If you are on Windows, you can use Windows+Alt+R to open a built-in app for recording game footage.
In case you don't have a program to record videos, we recommend using the free recording software OBS.
In case the resulting video file is too large to be uploaded to the bug tracker directly, please upload it elsewhere (e.g. as unlisted video on YouTube) and link to it here.
This issue is being temporarily resolved as Awaiting Response. Once the requested information has been delivered, the report will be reopened automatically.
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📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support (Technical Issues) – 📧 Microsoft Support (Account Issues)
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Dungeons II Wiki
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