[MCD2-39] Trying to redeem a code in-game freezes it

When trying to redeem a code in-game, the screen gets darker, the code does not appear in the box and no inputs are registered. You can't see in the attached video, but i typed a code which i recieved from a twitch drop which required the game for redeeming it.

I also tried connecting a mouse to see if maybe the game would register a new input with it and allow me to type my code but no success.

Edit: still happening at the latest version 1.1.2.0. The problem is only on the XBOX1 Cloud as when i tried on Mobile Cloud it worked fine

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Automation for Jira 2026-09-29T16:31:20Z

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QuimQuim#4877 2026-09-30T21:08:40Z

So yesterday i tried to redeem the code in other platforms other than my Xbox and the problem is probably only on the Xbox One Cloud because i was able to redeem my code successfully on the phone. Haven't tried on PC Cloud but might try soon.