mojira.dev
MCD2-415

Laptop Crash with VIDEO_DXGKRNL_FATAL_ERROR, when launching MCD2/1

Launching the game causes my Laptop to crash with VIDEO_DXGKRNL_FATAL_ERROR BSOD. From a minidump, someone in a tech support community suggested this chain of events happened that causes the game to crash with 0x113

nvlddmkm+0x1939ff2 The nvidia driver does something.
dxgkrnl!DpiDispatchPnp+0x1f8 DirectX is for some reason trying to find a graphics Plug N Play device. Which is weird if the GPU is detected.
dxgkrnl!DpiFdoDispatchPnp+0xd4 Trying again.
dxgkrnl!DpiFdoHandleSurpriseRemoval+0x157 And this explain why it's looking for a PnP device. The GPU just disappeared.

I have reinstalled the game several times, verified the installation as well.
I have completely uninstalled and reinstalled all my GPU drivers as well.
Tried forcing the game to use the Discrete GPU only (setting the Laptop in BIOS to only use Discrete), same issue (tends to just black screen and turn off my laptop instead of BSOD.

I have recently also bought MCD1 and it also happens with that game but I can get to the point of trying to select my language before it crashes instead of after launching the game.

I have included a bunch of minidumps of my laptop crashing.

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CanofNoodles

(Unassigned)

Unconfirmed

26H2 Win11

Retrieved