sep

Dear Minecraft Support Team,

I am writing to express my concerns regarding the Twisted Cape in Minecraft Java Edition and Bedrock Edition and to request a fair and transparent resolution.

I have noticed a possible bug that may allow players who did not pre-order the game to claim the Twisted Cape for free simply by logging into an Xbox account or a friend's streaming service account associated with a pre-order. I understand that this cape may have specific eligibility requirements.

However, this situation raises concerns about fairness and consistency in the distribution of promotional rewards. I would therefore like to ask your team to investigate this issue and clarify how the cape is being granted to players.

I respectfully request that Mojang/Microsoft investigate this matter and provide a clear and fair solution for affected players. If this situation is caused by a technical issue or an unintended distribution process, I hope the team will address it consistently and clearly communicate the relevant policies to the community.

My intention is not to accuse anyone of wrongdoing without sufficient evidence, but rather to seek clarification and help ensure that promotional rewards are distributed fairly to all players.

Thank you for your time and assistance. I look forward to your response.