mojira.dev
MCL-12046

the game crashes

I can load onto the launcher and when I press play the launcher tab closes the game opens and then crashes while its loading the launcher says that its unexpected and It wont let me view the crash report

Comments 7

We do not have enough information to find the cause of this issue.

Please attach the crash report found in [minecraft/crash-reports/crash-<DATE>-client.txt|http://hopper.minecraft.net/help/guides/finding-minecraft-data-folder] here.
If you cannot find a crash report, please attach the full launcher log found in [minecraft/launcher_log.txt|http://hopper.minecraft.net/help/guides/minecraft-logs/].

This issue has been temporarily closed as Awaiting Response. Once the requested information has been delivered, the report will be reopened automatically.

Quick Links:
πŸ““ Issue Guidelines – πŸ’¬ Community Support – πŸ“§ Customer Support – πŸ“– Game Wiki

how should i attach the info

You can follow the links in @unknown's comment above if you don't know where to find the requested information. You can just attach the files to this ticket by using the "Attach files" function.

https://paste.ubuntu.com/p/gyC5CvPV4v/Β this is a link to the website that was used for the first email

it shows the launcher log

# There is insufficient memory for the Java Runtime Environment to continue.
# Native memory allocation (mmap) failed to map 268435456 bytes for Failed to commit pages from 229376 of length 65536
# An error report file with more information is saved as:
# C:\Users\varun\AppData\Roaming\.minecraft\hs_err_pid1680.log
Java HotSpot(TM) 64-Bit Server VM warning: INFO: os::commit_memory(0x00000000b8000000, 268435456, 0) failed; error='The paging file is too small for this operation to complete' (DOS error/errno=1455)
20:32:35.378

Looks like you have not enough RAM for me...

Check if your PC fits the minimum system requirements: https://help.mojang.com/customer/en/portal/articles/325948-minecraft-java-edition-system-requirements

Check with your TaskManger if any other program uses a lot of RAM and try to close it (close no programs that are essential for your system, your computer may crash)

Another option:
If that doesn't help start Minecraft with less RAM.
Open the Launcher goto "Minecraft Java Edition">"Installations">Edit your used profile>"More options">"JVM Arguments" replace -Xmx2G ... with -Xmx1G ....
This may cause minecraft performance issues, but at least it should start your game πŸ™‚

it still didnt work 😞

Please attach this file to the ticket:

C:\Users\varun\AppData\Roaming\.minecraft\hs_err_pid1680.log

migrated

(Unassigned)

Unconfirmed

Retrieved