mojira.dev
MCL-12047

Error Game Crashed message at initialization

The launcher displays an "Error Game Crashed" message after logging in and clicking "Play". The last time I played was prior to the current updates. I have searched the issue (see my comment on MCL-11858), reloaded the launcher, verified my system, etc.

Linked issues

Attachments

Comments

violine1101

We do not have enough information to find the cause of this issue.

Please attach the crash report found in [minecraft/crash-reports/crash-<DATE>-client.txt|http://hopper.minecraft.net/help/guides/finding-minecraft-data-folder] here.
If you cannot find a crash report, please attach the full launcher log found in [minecraft/launcher_log.txt|http://hopper.minecraft.net/help/guides/finding-minecraft-data-folder/].

This issue has been temporarily closed as Awaiting Response. Once the requested information has been delivered, the report will be reopened automatically.

Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – 📖 Game Wiki

migrated

Here is the log text:
[12:32:39] [Client thread/INFO]: Setting user: kevnsu
[12:32:43] [Client thread/WARN]: Skipping bad option: lastServer:
[12:32:43] [Client thread/WARN]: Skipping bad option: textBackgroundOpacity:
[12:32:43] [Client thread/INFO]: LWJGL Version: 3.2.2 build 10

violine1101

That's not what I asked for. Check the links in my comment above if you have trouble finding the requested information.

migrated

The last crash report is dated 2017-05-27, so that doesn't appear to be the right one. That is why I sent the log. What now?

migrated

Does this help?
[Info: 2019-09-14 20:49:14.0415783: NetQueue.cpp(202)] NetQueue: Setting up.
[Info: 2019-09-14 20:49:14.0422617: Common.cpp(31)] Native Launcher Version: 496
[Info: 2019-09-14 20:49:14.0423216: Common.cpp(32)] Operating System: Windows 10 Home
[Info: 2019-09-14 20:49:14.0425324: Common.cpp(33)] Application Data directory: C:\Users\kevnsu\AppData\Roaming\.minecraft
[Info: 2019-09-14 20:49:14.0425572: Common.cpp(34)] Executable Path: MinecraftLauncher.exe
[Info: 2019-09-14 20:49:14.0425730: Common.cpp(35)] App Directory dir: C:\Program Files (x86)\Minecraft Launcher
[Info: 2019-09-14 20:49:14.0425888: Common.cpp(36)] Game data directory: C:\Users\kevnsu\AppData\Roaming\.minecraft
[Info: 2019-09-14 20:49:14.0426034: Common.cpp(37)] Launcher dir: C:\Program Files (x86)\Minecraft Launcher\game
[Info: 2019-09-14 20:49:14.0426179: Common.cpp(38)] Java dir: C:\Program Files (x86)\Minecraft Launcher\runtime\jre-x64
[Info: 2019-09-14 20:49:14.0426325: Common.cpp(39)] TmpDir dir: C:\Users\kevnsu\AppData\Local\Temp\MinecraftLauncher
[Info: 2019-09-14 20:49:14.0426457: Common.cpp(40)] x64: 1
[Info: 2019-09-14 20:49:14.0426633: LauncherConfiguration.cpp(238)] Using configuration at path: C:\Users\kevnsu\AppData\Roaming\.minecraft\launcher_profiles.json
[Info: 2019-09-14 20:49:14.0431243: NetQueue.cpp(519)] NetQueue: worker thread started.
[Info: 2019-09-14 20:49:14.0458917: NetQueue.cpp(534)] NetQueue: Starting net action https://launchermeta.mojang.com/v1/products/launcher/d03cf0cf95cce259fa9ea3ab54b65bd28bb0ae82/windows-x86.json
[Info: 2019-09-14 20:49:14.1797135: NetQueue.cpp(401)] NetQueue: Primary ip: 13.224.35.130, Url: launchermeta.mojang.com
[Info: 2019-09-14 20:49:14.1797606: NetQueue.cpp(472)] NetQueue: Action finished: https://launchermeta.mojang.com/v1/products/launcher/d03cf0cf95cce259fa9ea3ab54b65bd28bb0ae82/windows-x86.json
[Info: 2019-09-14 20:49:14.1801506: LauncherConfiguration.cpp(149)] Deciding on update with strategy 2 and clientID 182
[Info: 2019-09-14 20:49:14.1801882: LauncherConfiguration.cpp(165)] Version of launcher-bootstrap is current, no action is necessary.
[Info: 2019-09-14 20:49:14.1802062: LauncherConfiguration.cpp(198)] Bootstrap is current
[Info: 2019-09-14 20:49:14.1803884: LauncherConfiguration.cpp(149)] Deciding on update with strategy 2 and clientID 182
[Info: 2019-09-14 20:49:14.1804166: LauncherConfiguration.cpp(165)] Version of launcher-core is current, no action is necessary.
[Info: 2019-09-14 20:49:14.1804328: LauncherConfiguration.cpp(198)] Bootstrap is current
[Info: 2019-09-14 20:49:14.1805637: LauncherConfiguration.cpp(149)] Deciding on update with strategy 2 and clientID 182
[Info: 2019-09-14 20:49:14.1805902: LauncherConfiguration.cpp(165)] Version of jre-x64 is current, no action is necessary.
[Info: 2019-09-14 20:49:14.1806065: LauncherConfiguration.cpp(198)] Bootstrap is current
[Info: 2019-09-14 20:49:14.1806612: StartLibrary.cpp(68)] Starting C:\Program Files (x86)\Minecraft Launcher\game\launcher.dll with C:\Program Files (x86)\Minecraft Launcher\runtime\jre-x64\bin\javaw.exe
[Info: 2019-09-14 20:49:14.2057748: StartLibrary.cpp(80)] Running launcher!
[Info: 2019-09-14 20:49:14.2077437: LauncherMain.cpp(88)] Running Launcher
[Info: 2019-09-14 20:49:14.2079485: NetQueue.cpp(202)] NetQueue: Setting up.
[Info: 2019-09-14 20:49:14.2080841: NetQueue.cpp(207)] NetQueue: Initiating shutdown.
[Info: 2019-09-14 20:49:14.2089616: LauncherMain.cpp(161)] Launcher core version: 2.1.5964 (2d12ae3b04458774a644a7bb7a3745a624f3ce46)
[Info: 2019-09-14 20:49:14.2089958: NetQueue.cpp(202)] NetQueue: Setting up.
[Info: 2019-09-14 20:49:14.2095830: GameVersionManager.cpp(70)] Looking for installed versions in C:\Users\kevnsu\AppData\Roaming\.minecraft\versions
[Info: 2019-09-14 20:49:14.2097301: NetQueue.cpp(519)] NetQueue: worker thread started.
[Info: 2019-09-14 20:49:14.2135742: NetQueue.cpp(534)] NetQueue: Starting net action https://authserver.mojang.com/validate
[Info: 2019-09-14 20:49:14.4269130: NetQueue.cpp(534)] NetQueue: Starting net action https://launchermeta.mojang.com/mc/game/version_manifest.json?_t=2019-09-14T20:49:14Z
[Info: 2019-09-14 20:49:14.4535122: LauncherAppBrowser.cpp(71)] Work dir is C:\Users\kevnsu\AppData\Roaming\.minecraft
[Info: 2019-09-14 20:49:14.4540040: ClientHandler.cpp(271)] Creating launcher window.
[Info: 2019-09-14 20:49:14.5707707: NetQueue.cpp(401)] NetQueue: Primary ip: 99.86.59.68, Url: authserver.mojang.com
[Info: 2019-09-14 20:49:14.5709302: NetQueue.cpp(472)] NetQueue: Action finished: https://authserver.mojang.com/validate
[Info: 2019-09-14 20:49:14.6027074: NetQueue.cpp(401)] NetQueue: Primary ip: 13.224.35.130, Url: launchermeta.mojang.com
[Info: 2019-09-14 20:49:14.6028097: NetQueue.cpp(472)] NetQueue: Action finished: https://launchermeta.mojang.com/mc/game/version_manifest.json?_t=2019-09-14T20:49:14Z
[Info: 2019-09-14 20:49:14.6028558: GameVersionManager.cpp(160)] Got available versions manifest from https://launchermeta.mojang.com/mc/game/version_manifest.json?_t=2019-09-14T20:49:14Z
[Info: 2019-09-14 20:49:14.5940641: LauncherMain.cpp(88)] Running Launcher
[Info: 2019-09-14 20:49:14.5966810: NetQueue.cpp(202)] NetQueue: Setting up.
[Info: 2019-09-14 20:49:14.5968593: NetQueue.cpp(207)] NetQueue: Initiating shutdown.
[Info: 2019-09-14 20:49:14.5982800: LauncherMain.cpp(161)] Launcher core version: 2.1.5964 (2d12ae3b04458774a644a7bb7a3745a624f3ce46)
[Info: 2019-09-14 20:49:14.5983078: NetQueue.cpp(202)] NetQueue: Setting up.
[Info: 2019-09-14 20:49:14.6297398: LauncherAppRenderer.cpp(83)] Javascript bridge extended.
[Info: 2019-09-14 20:49:20.2683686: LauncherAppRenderer.cpp(217)] Creating renderer context...
[Info: 2019-09-14 20:49:21.6104561: NetQueue.cpp(534)] NetQueue: Starting net action https://launchermeta.mojang.com/v1/products/launcher/d03cf0cf95cce259fa9ea3ab54b65bd28bb0ae82/windows-x86.json
[Info: 2019-09-14 20:49:21.6442646: NetQueue.cpp(401)] NetQueue: Primary ip: 13.224.35.130, Url: launchermeta.mojang.com
[Info: 2019-09-14 20:49:21.6444510: NetQueue.cpp(472)] NetQueue: Action finished: https://launchermeta.mojang.com/v1/products/launcher/d03cf0cf95cce259fa9ea3ab54b65bd28bb0ae82/windows-x86.json
[Info: 2019-09-14 20:50:51.3882468: ClientHandler.cpp(141)] Entering DoClose!
[Info: 2019-09-14 20:50:51.3883435: ClientHandler.cpp(143)] DoClose got past CEF_REQUIRE_UI_THREAD!
[Info: 2019-09-14 20:50:51.3883704: ClientHandler.cpp(174)] DoClose: known browser removed.
[Info: 2019-09-14 20:50:51.3886595: ClientHandler.cpp(184)] DoClose: main browser removed.
[Info: 2019-09-14 20:50:51.4027623: ClientHandler.cpp(196)] Entering OnBeforeClose!
[Info: 2019-09-14 20:50:51.4028640: ClientHandler.cpp(198)] OnBeforeClose got past CEF_REQUIRE_UI_THREAD!
[Info: 2019-09-14 20:50:51.8928142: ClientHandler.cpp(239)] Shutting down!
[Info: 2019-09-14 20:50:51.8929160: NetQueue.cpp(207)] NetQueue: Initiating shutdown.
[Info: 2019-09-14 20:50:51.8929387: NetQueue.cpp(213)] NetQueue: Waiting for worker thread to finish...
[Info: 2019-09-14 20:50:51.8939612: NetQueue.cpp(596)] NetQueue: Worker thread shutting down.
[Info: 2019-09-14 20:50:51.8943328: NetQueue.cpp(216)] NetQueue: Done.
[Info: 2019-09-14 20:50:51.9016179: StartLibrary.cpp(92)] Launcher ended with 0
[Info: 2019-09-14 20:50:52.9080699: NetQueue.cpp(207)] NetQueue: Initiating shutdown.
[Info: 2019-09-14 20:50:52.9082435: NetQueue.cpp(213)] NetQueue: Waiting for worker thread to finish...
[Info: 2019-09-14 20:50:52.9100443: NetQueue.cpp(596)] NetQueue: Worker thread shutting down.
[Info: 2019-09-14 20:50:52.9106165: NetQueue.cpp(216)] NetQueue: Done.

violine1101

That's the correct file, but there isn't any game crash shown in it.

migrated

I tried to launch again a few minutes ago, with the same error message. Here is the log:

[media]

violine1101

Thanks!

This is a known issue with old dual-core CPUs, see MC-138093. If you need assistance with solving the issue, you might want to contact Community Support, linked below.

Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – 📖 Game Wiki

migrated

(Unassigned)

Unconfirmed

Retrieved