Just got the PC&Mac edition at Best Buy and redeemed the code and downloaded on my Mac. Every time I try to launch the game it crashes. I did download the latest version of Java and still does not work.
Just got the PC&Mac edition at Best Buy and redeemed the code and downloaded on my Mac. Every time I try to launch the game it crashes. I did download the latest version of Java and still does not work.
We do not have enough information to find the cause of this issue.
Please attach the crash report found in
[minecraft/crash-reports/crash-<DATE>-client.txt|https://minecrafthopper.net/help/guides/finding-minecraft-data-folder]
here.If you cannot find a crash report, please attach the full launcher log found in
[minecraft/launcher_log.txt|https://minecrafthopper.net/help/guides/finding-minecraft-data-folder/]
.This issue has been temporarily closed as Awaiting Response. Once the requested information has been delivered, the report will be reopened automatically.
Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – 📖 Game Wiki