[MCL-13167] My minecraft won't stop crashing when i start the game

when i try to launch minecraft, the game launches but it is just as blank white screen then it crashes

Related issues

migrated 2020-02-08T17:39:52Z

[media]

migrated 2020-02-08T18:08:59Z

See MCL-6550 for more information. Please contact the community support if that ticket didn't help your problem

migrated 2020-02-08T18:18:28Z

i followed the instructions but it still doesn't work