[MCL-14849] crashes instantly on my pc

I will load up the launcher and when I press play and the game is loading up it freezes and my pc pops up with a message saying that minecraft is not responding

Linked issues

duplicates 1

MCL-6550 Process closed with exit code -805306369 Resolved

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Comments 18

migrated 2020-08-04T00:10:24Z

same thing here

migrated 2020-08-04T02:25:01Z

I have the same problem, I already installed java, uninstalled everything and it keeps loading

migrated 2020-08-04T03:35:25Z

i installed it today and it its comeing up with that thing

migrated 2020-08-04T05:27:58Z

same been having this issue for a while and when reported they say that its not important there worry about billing issues first to look here for answers but no one has an answer

migrated 2020-08-04T08:41:08Z

Which Minecraft version are you starting?
Do you use any particular mods?
Which other Minecraft versions have you tried starting? Are you getting the same issue?
Have you tried uninstalling the launcher and installing it again?
Which operating system are you using?

8 more comments

migrated 2020-08-04T09:14:01Z

im using Minecraft Java 1.16.1, i dont have any mods, i also have bedrock and im not getting no issues at all only Java and unisntall and installed twice already and by operating system do you mean like windows.mac and such because i am on windows

migrated 2020-08-04T12:39:49Z

i can sometimes get on 1.15 but not anymore ive tried mods but i dont try to launch on forge

migrated 2020-08-04T12:42:20Z

and im on java on a windows operateing system

migrated 2020-08-04T19:35:26Z

I am having the same problem

migrated 2020-08-04T19:38:08Z

The problem with the game is the luancher works fine to be able to press play and as soon as you do that it just sits their with a white screen and the loading circle and then as soon as you try to click on the game it says not responding.

migrated 2020-08-04T19:51:05Z

I think the problem is the computer doesn't have the proper video card because I found out that mine doesn't meet the requirements anymore. It didn't when I first played a long time ago but it doesn't know. I am pretty sure that is the problem

migrated 2020-08-04T21:29:13Z

I have tried everything, this issue has been for me since 1.15, i can open 1.8 perfectly fine but the new version always crashes, i have literally tried everything, heres the list so u dont ask me.

i uninstalled and installed again
i updated my drivers
i got 64 bit jav
i restarted my computer multiple times
and i even tried the badlion client

nothing has worked, plz, my friend just bought a server and i cant play with him. plz do something about this

migrated 2020-08-05T08:31:45Z

Your issues does not sound to be related to the actual launcher, but the game itself. Here are a couple of more things you can try:

In Minecraft Launcher, go to Settings and check "Open output log when games start". When the output logs show up, you can also click to show debug messages. Look for the exit message and other messages that can give an idea of what the problem might be.

migrated 2020-08-05T08:37:07Z

not sure what to look for but this is what i get, i literally have to go to Task Management and End Task the Minecraft Launcher for it to work and also none of my skins show up nor can i see friends

migrated 2020-08-05T12:40:55Z

From 1.13 the game crashes me, but in previous versions everything is ok.
I have uninstalled the launcher and install it again and it still doesn't work. I have tried it with other launchers to see if it worked and it opened Minecraft but it was very little fluid.
I wait for a solution, thanks

migrated 2020-08-06T08:32:34Z

Hi, thanks for the attached image. As you can see the game crashes with exit code -805306369, which is an issue that other people have had previously. We are tracking this issue in MCL-6550 together with possible workarounds. Please check this bug and add any additional information to it!

migrated 2020-08-06T19:10:59Z

yea im still having issues the same thing keeps popping up so whatever that MCL-6550 was it didnt help

migrated 2020-08-08T21:07:44Z

Hey, i also had this problem but my friend showed me this, https://minecraftirc.net/support-articles/known-incompatible-software/

I turned off some overlays and it works perfectly, the one that did it for me was geforce overlay and discord.