I am having trouble loading the Minecraft app for the first time post download. I have tried to install the latest Media Feature Pack as instructed on the Microsoft website, but cannot find it within the list of optional features. I have double checked my Windows version (1909) to make sure I am following the correct guide.
Can you please offer any additional guidance on this issue.
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Hi Chloe, crashes to Minecraft: Java Edition are caused by several reasons and this is not really the forum where we can assist you with technical help. See the help and description on MCL-6550, or try contacting Community Support.