[MCL-16311] when i load it up the red mojang loading screen freezes up and wont load

when i load it up the red mojang loading screen freezes up and wont load

Related issues

relates to

MCL-6550 Process closed with exit code -805306369

Comments

migrated 2021-01-04T23:20:51Z

hi! my minecraft is doing the same thing! i try to load the red mojang window, and it just freezes! mine also says not responding at the top, idk how to fix it, if u find out how, PLEASE contact me on discord! my name is ITSMEDALTONM#3807

migrated 2021-01-05T04:49:39Z

Im having the exact same problem. I've tried literally everything and nothing works 😞 I just wanna play minecraft :/

Avoma 2021-01-05T09:02:58Z

This report is invalid, as this is a technical support issue and the bug tracker is unable to help you, as the team do not have access to the appropriate resources. I'd recommend looking through the Potential Fix in MCL-6550, to see if this fixes the problem. Additionally, try updating your graphic card drivers as this may help. After following the given advice, if the issue still persists, the bug tracker is unable to provide you with assistance, so please contact Community Support.

migrated 2021-01-06T23:43:16Z

i know how to fix it discord scoopscathouse#2214