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MCL-16409

Launcher won't run

When I run the launcher, I get stuck on the Mojang Studios load screen. It just says 'not responding' next to Minecraft 1.16.4. I have updated drivers, uninstalled and reinstalled minecraft, I tried the fix suggested for other users with deleting the .json file. Still can't get past the Mojang Studios load screen.

Comments 2

This report is invalid, as this is a technical support issue and the bug tracker is unable to help you, as the team do not have access to the appropriate resources. I'd recommend looking through the Potential Fix in MCL-6550, to see if this fixes the problem. Additionally, try updating your graphic card drivers as this may help. After following the given advice, if the issue still persists, the bug tracker is unable to provide you with assistance, so please contact Community Support.

Thank you for your report!
However, this issue is Invalid.

This is a technical support issue; this site is for bug reports only. We do not have the resources to provide you with technical support.
Please check MCL-6550 for help with your issue. If you still need assistance after that, please contact the Community Support and refer to this ticket (e.g. "I have reported this issue on Mojira as MC-XYZ.").

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