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MCL-19263

MCD Launcher - Failed to install game

I bought Minecraft Dungeons - Ultimate Edition for Minecraft launcher yesterday and it worked fine. Today I logged in and saw a button saying Repair. I clicked it multiple times over a time period of 30 minutes. Every time it would say Game not repaired. So I uninstalled it and tried to re-install it but the same thing "Game not installed, action interrupted or not completed.". Please help me, I don't have a lot of money so this was a big purchase for me. Thanks in advance.

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Hi there!
Let's reinstall the Laucher.

  1. Log-out of your account.

  2. Delete Dungeons the game from the system (Add or remove programs).

  3. Delete the Launcher.

  4. Delete the .minecraft file (link to help finding it: https://minecrafthopper.net/help/finding-minecraft-data-folder/) and all the copies of this file - from trash or any other places on your device that you have saved it before.

  5. Download new installation app for the Launcher from the https://www.minecraft.net/en-us/download/alternative - you can download new version of the Launcher or the old one from the bar Windows 7/8.

If it will not help, please try to download new Launcher that is provided in Microsoft Store. Let us know if that helped!

This ticket will automatically reopen when you reply.

Stefano Porotat

(Unassigned)

Unconfirmed

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