mojira.dev
MCL-19655

Cannot sign into Minecraft through the Microsoft Login | NETWORK CHANGED

This bug occurs with any Microsoft account. I go to click the sign in with Microsoft and it fails to load up the login page some of the attempts. When it does load up and I try to use multiple different valid emails for the Microsoft login, half of the time it'll say, "There was an issue looking up your account. Tap Next to try again." It knows it exists but there was an issue. If I repeatedly click next, there will be a rare chance I get to the password screen. When I enter it in and click sign in, it'll instantly say, "Failed to load the page. please check your internet connection and try Reload again. Error message: ERR_NETWORK_CHANGED (code=-21)." The internet works just fine doing anything which concludes it to being a bug signing in with Microsoft on the Minecraft Launcher. Clicking reload doesn't even attempt to reload the page. I've even went to Microsoft.com and signed in perfectly normal without any errors. After merging my Mojang account, I had to sign in again and ever since then, i've been unable to. Please fix this bug because I completely cannot play Minecraft.

PS: Signing in with a security key instantly fails half the time, or instantly goes to the 'Failed to load the page' error screen. Although, where I have the choice between Mojang and Microsoft, clicking Create a new Microsoft account works totally fine if I create a new account or sign into a previous one, but it sends me to https://www.minecraft.net/en-us/profile rather than signing me in through the Minecraft Launcher.

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Hi there!
Please, attach launcher_log file located in the .minecraft file.
Could you try to reinstall the Launcher? After deleting it, find .minecraft and delete the file - what is important that this file should be deleted from the trash bin, because corrupted files from the old .minecraft file may interract with the newly generated .minecraft file.

  • Does this issue occur on the newest version of Launcher?

  • Could you try new Launcher from the Microsoft Store and see if the issue occurs there for you?

  • Do you use VPN or any of the incompatible software on machine you try to log-in? https://minecrafthopper.net/help/known-incompatible-software/

  • Could you provide us with more in-depth repro steps?

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Wes McLane

(Unassigned)

Unconfirmed

Retrieved