the error states that "unable to copy file" then a lot of code and all that and I don't know what to do.
Hi there! Could you answer few questions regarding this issue, it will help with the investigation:
Does this issue still occurs to you on newest version of Launcher?
Have you tried to install Launcher from the minecraft.net website?
Are you logged in in both Xbox app, MS store, and Launcher with the same MS account ?
Is your Windows and associated apps (Xbox app, MS store) up-to-date?
Have you tried to re-registering MS store as written here ?
Do you use VPN or any of the incompatible software on machine you try to log-in?
Could you provide us with more in-depth repro steps?
This ticket will automatically reopen when you reply.
Reporter: jamie
Assignee: (Unassigned)
Created: 2021-11-06T11:55:28Z
Updated: 2025-03-05T02:57:23Z
Resolved: 2022-01-26T16:38:37Z
Confirmation Status: Unconfirmed
Labels:
Retrieved 2025-09-15T13:20:45Z
Hi there!
Could you answer few questions regarding this issue, it will help with the investigation:
Does this issue still occurs to you on newest version of Launcher?
Have you tried to install Launcher from the minecraft.net website?
Are you logged in in both Xbox app, MS store, and Launcher with the same MS account ?
Is your Windows and associated apps (Xbox app, MS store) up-to-date?
Have you tried to re-registering MS store as written here ?
Do you use VPN or any of the incompatible software on machine you try to log-in?
Could you provide us with more in-depth repro steps?
This ticket will automatically reopen when you reply.