mojira.dev
MCL-20393

Migration from Mojang to Microsoft FAILED.

So today I tried to migrate my Mojang account to Microsoft, only being that several times it was shown to me through the game and on the website that it was the best thing for me to do security-wise and Etc. As I ended up successfully migrating my account to Microsoft from Mojang I was faced with a new issue. I was met in the launcher for Minecraft with only two options; "Microsoft Login" & "Mojang Login". Several times I attempted to press the Microsoft login button but an error in the upper right corner highlighted in red stated "Something went wrong in the login process". I then went with the second option, "Mojang Login". I attempted to login into my Mojang account that I had previously before migrating (like an idiot), Which I was then met with the screen to put my Mojang Email and password. After putting in my previous Login information for Mojang, I then entered and again in the upper right corner an error in red stated,Β "Invalid email address or password. If you already migrated your account, please go back and sign in with Microsoft". I've tried making a new Microsoft account, I've tried deleting and downloading again, I've tried looking through my Microsoft account settings and looking through my Xbox account settings, I've tried reaching out to Minecraft support team, I've tried every hour logging into my old account and new burner account I made for this issue and everything I have done has given me zero access to Minecraft on my Mac. I have seen other people with this issue as well migrating and now being unable to play Minecraft at all now. This is a big issue with Microsoft's team, being told to Migrate several times from Mojang when Mojang was perfectly fine and now having Zero Acess to Minecraft on my laptop now. @Microsoft @Minecraft when will this issue be resolved because this is ridiculous. I paid for this game already and It's telling me to buy it again, that won't be happening. Kindly fix this issue please, Thanks.Β 

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DuplicatesΒ MCL-19840

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We're tracking this issue in MCL-19840, so this ticket is being resolved and linked as a duplicate.

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