I am having the bug where the game thinks I don't own it, very disappointing, main reason I got Gamepass. Now I want to uninstall to free up space and all it does is remove the 220kb "app" instead of removing all 4.8 gb.
I've tried Windows Store, XBOX app, Minecraft Launcher and add or remove programs, none of which actually remove the files.
I've tried manually locating the files to delete them but it requires SYSTEM permissions to delete and even if I try to assign myself permission to delete it it says that the permissions are corrupted.
It was fun playing this game ONCE before it decided that I couldn't play anymore. please stop holding my harddrive space hostage.
I have a feeling this has something to do with the game being installed on a drive that is not the C Drive, as when I tried to "Install" it through the Minecraft Launcher It thought my E drive was my C Drive.
Occurs in Windows.
Comments 3
I purchased the game through Game Pass.
I use Windows 10
I may have had the old version of the Launcher, but when I installed Minecraft Dungeons, It came with the latest version
Windows 10.0 2.2.7450 Bootstrap 104 UI 8158
I just transitioned my Mojang account over to my Microsoft account and I am logged in with it.
Thank you for your report!
However, this issue has been temporarily closed as Awaiting Response.
Can you please provide additional information?
Did you purchase the game through Microsoft Store using Game Pass?
Which version of Windows do you use, 10 or 11?
Are you using the Minecraft launcher? If yes, which version do you use, the old version (for Windows 7 and 8) or the new version? Does switching to the other fix the issue?
When attempting to uninstall the game, are you logged in with the same Microsoft account as when the game was purchased?
This ticket will automatically reopen when you reply.