mojira.dev
MCL-20597

Problem with the launcher.

hi, i need help, i just got back my old account and installed the minecraft launcher, i tried many ways on installing it but it keeps popping up the same error (0x89235171) and i really cant find a way to resolve this, i hope its something about launcher and not my pc, if theres something i could do i would aprecciate it alot, thank you.

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im new on this site, so please bare with me.

i dont know if this issue is alredy resolved.

Hi there!
Could you answer few questions regarding this issue, it will help with the investigation: * Does this issue still occurs to you on newest version of Launcher?

  • Have you tried to install Launcher from the minecraft.net website?

  • Are you logged in in both Xbox app, MS store, and Launcher with the same MS account ?

  • Is your Windows and associated apps (Xbox app, MS store) up-to-date?

  • Have you tried to re-registering MS store as written here ?

  • Do you use VPN or any of the incompatible software on machine you try to log-in? 

  • Could you provide us with more in-depth repro steps?

This ticket will automatically reopen when you reply.

Roberto Israel

(Unassigned)

Unconfirmed

Retrieved