mojira.dev
MCL-20616

Can't reinstall the Unified Launcher

For some problems downloading the new launcher I had to uninstall the unified launcher, I'm trying to reinstall it on the official site but if I double click on the launcher installer it just appears a black tab named ''Minecraft Launcher installer'', and I can't do nothing on it. What should I do?

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someone help me 😞

Hi there! 
Could you answer few questions regarding this issue, it will help with the investigation: 
 

  • Does this issue still occurs to you on newest version of Launcher? 

  • Have you tried to install Launcher from the minecraft.net website? 

  • Are you logged in in both Xbox app, MS store, and Launcher with the same MS account? 

  • Is your Windows and associated apps (Xbox app, MS store) up-to-date? 

  • Have you tried to re-registering MS store as written here ? 

  • Do you use VPN or any of the incompatible software on machine you try to log-in?  

  • Could you provide us with more in-depth repro steps? 

This ticket will automatically reopen when you reply.

Claudio

(Unassigned)

Unconfirmed

Retrieved