This is my new computer and I tried logging into minecraft and the launcher crashes when I try to log in to my microsoft account. The video provided contains some personal information so I do not want it shown publicly.
I used an older launcher (the one for windows 7/8) and that one worked
I have attached the video in the link below. I have also provided the raw link as well
Comments 2
Hi there!
Could you answer few questions regarding this issue, it will help with the investigation:
Does this issue still occurs to you on newest version of Launcher?
Have you tried to install Launcher from the minecraft.net website?
Are you logged in in both Xbox app, MS store, and Launcher with the same MS account ?
Is your Windows and associated apps (Xbox app, MS store) up-to-date?
Have you tried to re-registering MS store as written here ?
Do you use VPN or any of the incompatible software on machine you try to log-in?
Could you provide us with more in-depth repro steps?
This ticket will automatically reopen when you reply.
Update: I tried making a new Microsoft account for testing purposes and the same result occured