mojira.dev
MCL-21193

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I try to install the game and i keep getting an install error. it happens when i download it through the minecraft launcher and through the xbox game pass app. i just bought a new ssd, crucial bx500 2tb, thinking it would fix the error. it has not. 

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What is the exact error you are getting? What steps did you follow to get that error?

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it happens right as i go to install. the install just says error

[media]

I believe your image is cut. Do the suggestions in the highlighted note of MCL-20795 help solve your issue? (blue text is a link!)

This happens for ALL 3 of my drives. I've checked drivers, etc. I've even reset my bios. 

Hi there!
Please, attach launcher_log file.
Could you try to reinstall the Launcher? After deleting it, find .minecraft and delete the file - what is important that this file should be deleted from the trash bin, because corrupted files from the old .minecraft file may interract with the newly generated .minecraft file.

This ticket will automatically reopen when you reply.

Daniel Farrand

(Unassigned)

Unconfirmed

Retrieved