mojira.dev
MCL-24490

Connection Issues

Launcher flashes between connected and not connected and shows this error: We were unable to verify what products you own. Please check your internet connection.

Trying to follow Microsoft's solution to this issue did not work. Reinstalled launcher, and now it says "Buy Now" instead of "Play". 

If I open the Xbox app, it says "Xbox services are having issues."

Others are having this issue too. I see multiple other duplicate issues. My friend is able to play on the server I have up and running, so it seems isolated to certain people.

There are also issue going on at the Xbox website. Says something went wrong when trying to view my profile.

Related issues

Comments

migrated

Having the same issue also.

Jarl-Penguin

Thank you for your report!
We're tracking this issue in WEB-7316, so this ticket is being resolved and linked as a duplicate.

If you would like to add a vote and any extra information to the main ticket it would be appreciated.

If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.

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