After multiple deinstallations and downloading, Launcher continues to crash before opening at the “Launching game” stage with a 0xc0000005 code.
I’m not sure which launcher version is that and where to find it. There’s “2.2.2.0” in the log file, but I’m not sure if it’s the version of the launcher or another technical file
In the log file game crushes while trying to access E:, which is an empty physical disk drive
I don’t have a button for attaching files, so I copied a content of log file below
[Error: 2025-03-23 15:06:34.6152714: 1YEW13T1z00=: Settings.cpp(44)] Failed to determine configuration file size: Das System kann die angegebene Datei nicht finden.
[Error: 2025-03-23 15:06:34.6508977: 1YEW13T1z00=: localization.cpp(110)] No translation found for "Unable to download the launcher update. Launching previous version..."
[Error: 2025-03-23 15:06:34.6509307: 1YEW13T1z00=: localization.cpp(110)] No translation found for "Unable to update the launcher."
[Error: 2025-03-23 15:06:34.6509439: 1YEW13T1z00=: localization.cpp(110)] No translation found for "Unable to download the bootstrap update. Launching previous version..."
[Error: 2025-03-23 15:06:34.6509545: 1YEW13T1z00=: localization.cpp(110)] No translation found for "Unable to update the bootstrap."
[Info: 2025-03-23 15:06:34.6638750: 1YEW13T1z00=: NetQueue.cpp(30)] NetQueue: Setting up.
[Info: 2025-03-23 15:06:34.6697708: NB2s07QqpRo=: NetQueue.cpp(409)] NetQueue: worker thread started.
[Info: 2025-03-23 15:06:34.6713468: 1YEW13T1z00=: mainWindows.cpp(117)] Running launcher bootstrap (version 2.2.2)
[Info: 2025-03-23 15:06:34.6797677: 1YEW13T1z00=: NetQueue.cpp(30)] NetQueue: Setting up.
[Info: 2025-03-23 15:06:34.6801923: qKhI6CbW7cc=: NetQueue.cpp(409)] NetQueue: worker thread started.
[Error: 2025-03-23 15:06:34.6822433: 1YEW13T1z00=: Settings.cpp(44)] Failed to determine configuration file size: Das System kann die angegebene Datei nicht finden.
[Error: 2025-03-23 15:06:34.6824535: 1YEW13T1z00=: localization.cpp(110)] No translation found for "Unable to download the launcher update. Launching previous version..."
[Error: 2025-03-23 15:06:34.6824871: 1YEW13T1z00=: localization.cpp(110)] No translation found for "Unable to update the launcher."
[Error: 2025-03-23 15:06:34.6825086: 1YEW13T1z00=: localization.cpp(110)] No translation found for "Unable to download the bootstrap update. Launching previous version..."
[Error: 2025-03-23 15:06:34.6825281: 1YEW13T1z00=: localization.cpp(110)] No translation found for "Unable to update the bootstrap."
[Info: 2025-03-23 15:06:34.6825664: 1YEW13T1z00=: Common.cpp(35)] Native Launcher Version: 2.2.2
[Info: 2025-03-23 15:06:34.6826019: 1YEW13T1z00=: Common.cpp(36)] Operating System: Windows 10 Home
[Info: 2025-03-23 15:06:34.6827310: 1YEW13T1z00=: Common.cpp(37)] Application Data directory: C:\...\.minecraft
[Info: 2025-03-23 15:06:34.6835307: 1YEW13T1z00=: Common.cpp(38)] Executable Path: /:\...\Minecraft.exe
[Info: 2025-03-23 15:06:34.6835750: 1YEW13T1z00=: Common.cpp(39)] App Directory dir: C:\...\Local
[Info: 2025-03-23 15:06:34.6836105: 1YEW13T1z00=: Common.cpp(40)] Game data directory: C:\...\.minecraft
[Info: 2025-03-23 15:06:34.6836485: 1YEW13T1z00=: Common.cpp(41)] Launcher dir: C:\...\game
[Info: 2025-03-23 15:06:34.6836819: 1YEW13T1z00=: Common.cpp(42)] Update dir: C:\...\update_files
[Info: 2025-03-23 15:06:34.6837161: 1YEW13T1z00=: Common.cpp(43)] TmpDir dir:
[Info: 2025-03-23 15:06:34.6837463: 1YEW13T1z00=: Common.cpp(44)] StagingDir dir: C:\...\staging
[Info: 2025-03-23 15:06:34.6868342: 1YEW13T1z00=: UpdateChecking.cpp(348)] Failed to read update preferences from C:\...\launcher_profiles.json which is expected, using 'release'
[Info: 2025-03-23 15:06:34.6869087: 1YEW13T1z00=: UpdateChecking.cpp(353)] Using update preferences at path: C:\...\launcher_settings.json
[Warning: 2025-03-23 15:06:34.6871105: 1YEW13T1z00=: UpdateChecking.cpp(367)] Failed to read update preferences, but continuing with what was parsed.
[Info: 2025-03-23 15:06:34.6901854: NB2s07QqpRo=: NetQueue.cpp(208)] NetQueue: Starting net action https://sentry.io/api/2703928/store/
[Error: 2025-03-23 15:06:34.6905274: 1YEW13T1z00=: Settings.cpp(44)] Failed to determine configuration file size: Das System kann die angegebene Datei nicht finden.
[Info: 2025-03-23 15:06:34.6920028: 1YEW13T1z00=: KeyMakerCache.cpp(225)] Initializing KeyMaker response cache for prod...
[Info: 2025-03-23 15:06:34.6920593: 1YEW13T1z00=: KeyMakerCache.cpp(231)] KeyMaker response cache initialized.
[Warning: 2025-03-23 15:06:34.6922680: 1YEW13T1z00=: UpdateChecking.cpp(58)] Unable to find accounts file at C:\...\launcher_accounts_microsoft_store.json
[Info: 2025-03-23 15:06:34.6973762: qKhI6CbW7cc=: NetQueue.cpp(208)] NetQueue: Starting net action https://redstone-launcher.mojang.com/release/v2/products/launcher/f8ed2cc81a1e57977c3d5c57472cf6e978e1ff61/gamecore.json
[Info: 2025-03-23 15:06:34.8300042: qKhI6CbW7cc=: CurlNetQueue.cpp(578)] NetQueue: Primary ip: 2620:1ec:bdf::45, Host: redstone-launcher.mojang.com
[Info: 2025-03-23 15:06:34.8301031: qKhI6CbW7cc=: NetQueue.cpp(100)] NetQueue: Action finished: https://redstone-launcher.mojang.com/release/v2/products/launcher/f8ed2cc81a1e57977c3d5c57472cf6e978e1ff61/gamecore.json
[Info: 2025-03-23 15:06:34.8303867: qKhI6CbW7cc=: NetQueue.cpp(131)] Action finalized: https://redstone-launcher.mojang.com/release/v2/products/launcher/f8ed2cc81a1e57977c3d5c57472cf6e978e1ff61/gamecore.json
[Info: 2025-03-23 15:06:34.8309628: 1YEW13T1z00=: CoreUpdateSystemCheck.cpp(89)] System is compatible with core6533
[Info: 2025-03-23 15:06:34.8310626: 1YEW13T1z00=: AzureUpdateTools.cpp(390)] Not updating bootstrap on GDK builds
[Info: 2025-03-23 15:06:34.8311186: 1YEW13T1z00=: AzureUpdateTools.cpp(410)] Version of core6533 is current, no action is necessary. But we may still force an update...
[Info: 2025-03-23 15:06:34.8311910: 1YEW13T1z00=: AzureUpdateTools.cpp(444)] core6533 is current
[Info: 2025-03-23 15:06:34.8312963: 1YEW13T1z00=: StartLibrary.cpp(62)] Starting C:\...\launcher.dll
[Info: 2025-03-23 15:06:34.8711649: 1YEW13T1z00=: StartLibrary.cpp(111)] Running launcher!
[Info: 2025-03-23 15:06:34.8712549: 1YEW13T1z00=: StartLibrary.cpp(113)] Logging is open, passing it to Launcher Core.
[Info: 2025-03-23 15:06:34.8743323: 1YEW13T1z00=: LauncherMain.cpp(115)] Initiated models
[Info: 2025-03-23 15:06:34.8802365: 1YEW13T1z00=: LauncherMain.cpp(314)] Initiated app arguments
[Info: 2025-03-23 15:06:34.8817296: 1YEW13T1z00=: LauncherMain.cpp(372)] Initiated directories
[Info: 2025-03-23 15:06:34.8819100: 1YEW13T1z00=: LauncherMain.cpp(398)] Initialized network
[Info: 2025-03-23 15:06:34.8819737: 1YEW13T1z00=: NetQueue.cpp(30)] NetQueue: Setting up.
[Info: 2025-03-23 15:06:34.8827577: u0NUCLjT2y4=: NetQueue.cpp(409)] NetQueue: worker thread started.
[Info: 2025-03-23 15:06:34.8830765: 1YEW13T1z00=: LauncherMain.cpp(421)] Initialized Sentry
[Info: 2025-03-23 15:06:34.8832785: 1YEW13T1z00=: LauncherMain.cpp(429)] workDir: %USERPROFILE%\AppData\Roaming\.minecraft
[Info: 2025-03-23 15:06:34.8835240: 1YEW13T1z00=: LauncherMain.cpp(439)] appDir: %USERPROFILE%\AppData\Local\Packages\Microsoft.4297127D64EC6_8wekyb3d8bbwe\LocalCache\Local
[Info: 2025-03-23 15:06:34.9930816: NB2s07QqpRo=: CurlNetQueue.cpp(578)] NetQueue: Primary ip: 35.186.247.156, Host: http://sentry.io
[Info: 2025-03-23 15:06:34.9931657: NB2s07QqpRo=: NetQueue.cpp(100)] NetQueue: Action finished: https://sentry.io/api/2703928/store/
[Info: 2025-03-23 15:06:34.9932065: NB2s07QqpRo=: SentryAPI.cpp(117)] Rate limiting activated (429). Instructed to back off for 60 seconds.
[Warning: 2025-03-23 15:06:34.9932583: NB2s07QqpRo=: NetQueue.cpp(122)] Action https://sentry.io/api/2703928/store/ failed in response handler. response code: 429 - error string: '
[Warning: 2025-03-23 15:06:35.3695256: 1YEW13T1z00=: PlatformWin32.cpp(492)] Unable to get space info for drive: E:\. Error code: system:21
Environment
Windows 10 Home 22H2
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